EcolightXXL terrarium with lamp and 5 Botanical plants - ↑54cm / ø38cm

Parcels can only be delivered to residential addresses, not to PO Box addresses. We aim to ship your order within 1 business day. As soon as your order leaves the warehouse, we will send you an email containing a Track & Trace code with which you can track the status of your shipment.

Shipping within the Netherlands and Europe above €50 is for free. 

Deliver.

• Parcels can only be delivered to residential addresses, not to PO Box addresses. We aim to ship your order within 1 business day
• As soon as your order leaves the warehouse, we will send you an email with a Track & Trace code with which you can track the status of your shipment.

Shipping within the EU

Shipping within the Netherlands and Europe is above €50 for free. 

Postage costs:

• Netherlands - €4.95
• Belgium - €4.95
• Germany - €6.95
• France -  €9.95

If import duties or taxes have to be paid (outside the European Union), the customer is responsible for this.

No delivery on Sundays and public holidays.

PostNL does not deliver orders on Sundays and public holidays.

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

Products

 

Where and how are Growing Concepts products made?
Our products are composed with great care and love in Haarlem. We work together with artisan and local makers and are closely involved in the production process.

What materials does Growing Concepts use?
We work with natural materials that we select with the greatest care for durability and longevity. Our plants come directly from the grower, the glassware is recycled and the woodwork for the accessories is handmade by a Haarlem company.
What does the seal of approval mean? MPS?

We work with the best growers in the Netherlands and Denmark with MPS certification. This is a quality mark in the field of sustainability. With this certificate, these growers meet requirements in areas such as traceability, the environment, crop protection products and recall procedures.
Why choose Growing Concepts?

Growing Concepts makes unique products that give your interior a stylish look. For this we use natural and high-quality materials with a long lifespan.

How exactly does a mini ecosystem work?
A closed terrarium creates a microclimate itself, so that the plants keep themselves alive. The plants transpire water in the form of vapor. This partially condenses, causing droplets to appear on the inside of the glass. These droplets moisten the soil and provide an environment in which the plants and moss thrive.

What does the DIY ecosystem consist of?
Our ecosystems are delivered as a complete Do It Yourself package. It contains everything you need and step-by-step instructions to get started. The contents of the package consists of stones, soil, moss and the plant(s).

Shouldn't there be a rubber ring at the closure of the preserving jar?

Our many years of experience with ecosystems teaches us that some plants do not thrive in hermetic sealing. That is why we opt for a normal closure, where some air is added, in order to create the optimal climate for the plants. Just look at our Eggs and Corks.  

I want to gift your ecosystem. How long can I leave the plants in the closed box?

Nice that you are going to surprise someone with a Growing Concepts! Are you going to give the product later after receipt? Then we recommend that you take the plant(s) out of the box and the packaging, give them some water and store them in a bright place in the house until you hand over the gift. You can also choose to assemble the DIY package yourself and give it to the recipient as a gift already fully installed.

Guarantee

How long do I have a warranty on an item?
Growing Concepts fully guarantees the quality of its products. The legal guarantee applies to all items that you buy from us, which means that a product must do or is what you as a customer can reasonably expect from it. If you have a complaint about a product, we would of course like to solve it with you. Please contact us at support@growingconcepts.zendesk.com

What exactly is covered under the warranty?
The warranty covers material and manufacturing defects. Damage to the products due to negligence or negligent maintenance is not covered by the warranty.

What is the warranty card for my item?

The order number that you have received from us by email serves as proof of warranty.

Help, the quality of my plant deteriorates shortly after purchase. What now?
Our plants come directly from the grower and are packaged and shipped with care. After delivery, the care and living conditions of the plant cannot be checked by us. If your plant changes or dies within two weeks of purchase, we will send you a refill package free of charge. Send a photo of the product and your order number to support@growingconcepts.zendesk.com You will then receive a new content for the glassware as soon as possible: stones, soil, moss and plant(s).

My product has defects. Can I exchange it?
All Growing Concepts products are made with the greatest care. Is there something wrong with the product? Please contact our customer service via support@growingconcepts.zendesk.com You will receive a substantive response from us within two to five working days after receipt of the complaint or question. If everything indicates a poorly produced product, you can return it at our expense and we will send a replacement.